Franchisee Satisfaction Index (FSI): A measure of franchisee satisfaction within a brand. Founded in 2007 by Business Review franchise, FSI is represented on a 100-point scale. However, it is important to note that the primary purpose of the contract is to protect the value and integrity of the franchise as a whole, as should be the case. If the entire franchise is down, none of the franchisees has anything more. This is why most franchisors do not negotiate their franchises and it may even be unrealistic to expect franchisors to be franchisees. Read and verify this document and have it verified by legal advisors with franchise experience. You want to be informed before signing a franchise agreement. Like a marriage, you want this relationship to be long. Franchise agreements generally contain a compromise clause that requires any dispute to go to arbitration. Instead of taking legal action, you may have to go to an organization such as the American Arbitration Association. Once the franchise relationship is over – either because the term is of course over and no extension has taken place, or because the franchise agreement has been terminated — it is customary for the contract to list a number of steps that the franchisee must take to “identify” the business and the franchise`s connection to the franchise system.
“Franchise agreements are the Bible of the franchising industry – they are the main agreements for the relationship between franchisees and franchisees,” says Evan Goldman, partner at the law firm A.Y. Strauss in New Jersey and president of the firm`s franchise and hospital practice group. [Read related articles: Ultimate Guide to Business Franchising] The franchise disclosure document contains contact information for the management team, as well as detailed information on the franchise`s finances and legal actions filed against the franchise. If there is disturbing information in these documents, franchisors may try to hold them until the last minute, so you don`t have time to check properly, or they can explain it (turn it) if they meet you. It is probably better not to deal with franchises like this.